Order Processing:
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Orders typically ship within 1-2 business days. Once your order has shipped, you will receive a tracking number via email. Processing times may vary during busy seasons or promotional periods.
Shipping Methods and Delivery Times:
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We partner with all major carriers such as UPS, FedEx, and trusted LTL freight carriers to ensure your orders are delivered quickly and securely. Standard shipping typically takes 2-7 business days, depending on your location. Delivery times may be longer during peak seasons, such as holidays.
Shipping Charges:
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Shipping charges will be calculated based on the delivery address and the item fulfillment center at checkout.
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Orders of $5,000 or more qualify for free standard shipping. This discount is automatically applied at checkout
International Shipping:
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We currently ship to select international locations. International orders may be subject to customs duties, taxes, and import fees, which are the responsibility of the customer. Please reach out to customer service for more information on international shipping.
Shipping Restrictions:
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We ship only to the continental United States and select international locations. We require a physical address for shipping and do not deliver to P.O. Boxes.
Lost, Delayed, or Damaged Orders:
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Please contact us immediately if your order is lost, delayed, or damaged in transit. We will assess the situation and, if necessary, arrange a replacement or resolution at no additional cost. Photos of the issue may be required to facilitate the claim process for damaged items.
Tracking Your Order:
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Once your order has shipped, you will receive a tracking number. You can use this to check the status of your delivery.
Order Modifications & Cancellations:
Orders can be modified or canceled before they have been shipped. Please contact our customer service team as soon as possible via email, chat, or phone for assistance.